Returns
Our Order Policy.
Changes to Order
You may be able to make changes to your order if it is within the same day of placement and before 5pm (CST). To make changes, please call one of our customer service representatives at 314-775-2500. Mon-Fri 8:30am-5:00pm (CST)
Returns
Eligible returns received within 90 days of receipt of shipment will be issued a refund to the original form of payment when available. Please include a copy of your original order with your return and send to:
Attn: RETURNS
Lipic's Engagement
10030 Big Bend Rd
St. Louis, MO 63122
After the 90 Days
NO RETURNS WILL BE ACCEPTED AFTER 90 DAYS
Shipping
Important Shipping Information.
When will my order ship?
Your order will ship 5 days after your order is placed.
Next Day Air
There is still a 3 business day production on next day air orders,
not including the day the order was entered